Hospitality Professional
3 weeks ago
A career with Loungers is all about delivering exceptional customer experiences in our vibrant lounges. As a Front of House Team Member, you'll be the face of our brand, ensuring every guest feels welcome and at ease.
You'll be skilled at adapting your style to suit each customer's unique needs, whether they're seeking a quiet coffee or a lively celebration. Your natural ability to build rapport and trust will make you an asset to our team, working closely with management and colleagues to deliver unforgettable experiences.
Our team benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of our brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
To succeed in this role, you'll need to bring:
- Bags of energy and your own personality
- A natural talent and passion for hospitality
- Extremely driven and relentless in overcoming challenges or obstacles
- Good communication skills with the ability to build rapport and trust
- Self-motivation working at pace with limited supervision while adhering to pressure and timescales
If you're passionate about delivering exceptional customer experiences and have a talent for hospitality, we'd love to hear from you.
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