Credit Controller

4 weeks ago


Cwmbran, United Kingdom The Recruitment Co. Full time
Job Title: Credit Controller

Location: Cwmbran

Salary: £25-£30,000 per year depending on the experience

Hours: Full time. Monday - Friday, 9am-5:00pm

We are currently recruiting a full time, permanent Credit controller to work for a company based in Cwmbran.

Main Job Roles:
  • Recoveries & Collections
  • Activities include direct debt chasing
  • Sending client statements and copy invoices in line with a pre agreed timetable.
  • Responding to client queries received into the credit control inbox.
  • Scheduling and diarise monthly debt meetings, where required.
  • Assisting with the monthly production of debt reports, collating the reports as applicable and filing appropriately within the firm's document management system.
  • Updating client contact information and specific requirements within the firms accounts systems to ensure correspondence is sent to the correct client contacts.
  • Adding new clients to the collections control panel on a weekly basis
  • Producing reports in Excel; to include reporting on 90 day debts; invoice dispatch and interoffice invoicing; circulating these reports to the Working Capital Manager.
  • Responsible for the improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
  • Make follow-up communications a priority to ensure that customers keep their commitments.
  • Responsible for managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
  • Owning and maintaining the day-to-day relationship with client, debtors and 3rd parties including negotiation over recommended action.
Requirements:
  • Experience in credit control is essential
  • Experience in construction industry is desirable but not essential
  • Reconciliation skills
  • Accuracy and attention to detail
  • Excellent communication skills
  • Good working knowledge of MS Office, in particular Excel
  • Able to manage workloads and priorities
  • Organisational skills
  • Ability to work independently and part of a team
  • Experience in dispute management
  • Numeracy skills

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