Property Management Director

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom haart Full time

Embark on a challenging and rewarding career as a Property Management Manager at haart Estate Agents in Cambridge. As a key member of our team, you will be responsible for leading a team of property managers, ensuring the smooth day-to-day operation of our residential lettings business.

Key Responsibilities:

  • Manage a team of property managers to achieve key performance indicators (KPIs)
  • Lead daily meetings with the property management team to discuss ongoing tasks and challenges
  • Coach and develop team members to improve performance and achieve business objectives
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings
  • Ensure the business is risk-averse and compliant with all regulatory bodies
  • Conduct property inspections, negotiate tenancy extensions and renewals, and coordinate with contractors to manage maintenance and repair issues
  • Process deposit returns, resolve rental arrears, and process eviction requests
  • Ensure all properties meet regulatory health and safety standards and build strong relationships with landlords and tenants
  • Manage complaints and complete check-in and check-out procedures, including full inventory reports

Requirements:

  • Full UK driving licence for a manual vehicle
  • Minimum of 3 years' experience as a property manager within residential lettings
  • Effective communication skills
  • Strong knowledge of current residential lettings legislation
  • Basic IT skills

About haart Estate Agents:

haart Estate Agents is a forces-friendly company offering many estate agency roles to those considering leaving the forces. We are committed to providing excellent customer service and strive to be the best in the industry.



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