Food Service Commercial Lead
2 weeks ago
We are seeking a highly skilled and experienced Proposition Owner to join our Waitrose & Partners team. The successful candidate will be responsible for developing and implementing a comprehensive strategy for our Food Service operations, ensuring seamless execution across all areas.
About the Role
The Proposition Owner will work closely with cross-functional teams to create a differentiated customer experience, driving sales growth and market share in the food service sector. This includes translating commercial strategies into actionable plans, leading project teams, and fostering effective communication among stakeholders.
Key Responsibilities
- Create a clear vision for the Food Service category, including a 12-18 month roadmap with measurable targets.
- Develop and lead cross-functional projects, balancing competing priorities while maintaining a focus on delivering results.
- Analyze customer data, market trends, and competitor activities to inform proposition development.
- Drive stakeholder management and collaboration, inspiring influence and decision-making across senior levels.
- Maintain a thorough understanding of industry and market context, applying this to informed decision-making.
Essential Skills
- Demonstrated expertise in ideation, testing, learning, piloting, and rolling out new customer product propositions.
- Proven track record of launching high-performing grocery and food service customer product propositions.
- Strong stakeholder management skills, with ability to inspire and influence others in areas where you're not an expert or decision-maker.
- Commercial and operational acumen, with prior experience leading cross-functional projects and matrix managing stakeholders.
- Data-driven decision-making, with a continuous improvement mindset.
Benefits
- A competitive salary range of £53,700 to £83,500 per annum.
- Full-time holiday entitlement, plus public and bank holidays.
- Healthcare cover, car allowance, and excellent work-life balance.
- A defined contribution pension scheme, with matching contributions up to 8% of pay, and an additional Partnership contribution after three years' service.
- Partnership discounts in store and online, as well as cycle-to-work support and access to exclusive hotels.
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