Digital Sales Operations Specialist

3 weeks ago


Aylesbury, Buckinghamshire, United Kingdom Grafter Full time
About the Role

We are looking for an experienced Digital Sales Operations Specialist to join our team at Grafter. The successful candidate will manage online orders, track shipments, and handle customer inquiries to enhance the company's online presence and sales channels.

Main Tasks:
  1. Accurately process online orders and ensure timely delivery to customers.
  2. Monitor shipment progress and address any issues related to order fulfillment.
  3. Provide excellent customer service via live chat, phone calls, or email.
  4. Resolve any customer complaints regarding online orders in a professional manner.
Additional Information:

This role is a short-term contract with a duration of 20 days, offering a competitive estimated salary of £##.## (approximately £10-15 per hour based on location) through the Grafter platform.



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