Cloud Infrastructure Specialist

6 days ago


Nottingham, Nottingham, United Kingdom CV Library Full time
Why Choose Us?

We offer a unique opportunity to contribute to a meaningful cause while advancing your IT expertise.

About the Role

This is an exciting opportunity to work as a skilled IT Systems Engineer with a leading non-profit organisation based in Nottingham.

Key Responsibilities
  • Manage and administer Office 365 (Teams, SharePoint) and Azure AD.
  • Provide technical support for laptops, mobile devices, and Windows 11 and Android operating systems.
  • Support software and hardware across the organisation, including IT asset management.
  • Collaborate with the IT team to maintain key systems and deliver excellent customer service.
Requirements

To be successful in this role, you will need:

  • ITIL4 Foundation certification.
  • Proven experience with Office 365 administration (Teams, SharePoint).
  • Strong troubleshooting skills for laptops, mobile phones, and Windows 11 and Android.
  • Experience with ISO 27001, Cyber Essentials, and Data Protection.
  • A background in working within a Service Desk team and managing escalated tickets.
Salary and Benefits

The salary for this role is £32,500 - £36,750 per annum, depending on experience. This is a hybrid role with flexible working options, including remote work.



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