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Digital Sales Advisor

1 month ago

Enfield Town, Greater London, United Kingdom British Telecom Full time

Role Overview

We are seeking a talented Sales and Customer Experience Specialist to join our team at EE. As a Sales and Customer Experience Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities

  • Provide excellent customer service and sales support to customers
  • Work closely with customers to understand their needs and preferences
  • Upsell and cross-sell products and services to customers
  • Meet and exceed sales targets
  • Work collaboratively with the sales team to achieve sales goals

What We Offer

  • A competitive hourly rate of £13.55 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

Why Join Us?

We are a dynamic and supportive team that is passionate about delivering exceptional customer service and sales support. We offer a range of benefits and opportunities for career development, and we are committed to creating a positive and inclusive work environment.