Tesco Store Team Member

6 days ago


Bath, Bath and North East Somerset, United Kingdom Tesco Full time

Company Overview

Tesco is a leading retail company that offers a wide range of products and services to customers. As a store team member, you will be part of a dynamic and diverse team that strives to deliver exceptional customer service and shopping experiences.

Salary

The estimated hourly salary for this role is £12.02, with opportunities for increases up to £13.15 within the M25 area. Additional payments may also apply depending on location and skills.

Job Description

As a store team member, your primary responsibility will be to provide excellent customer service, ensuring that customers have a positive experience in our stores. You will work across various departments, including service, picking, and replenishment areas, where required. Your tasks will include:

  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Passionate and knowledgeable about the products and services within my store.
  • Working across the store in our service, picking and replenishment areas where required.
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
  • Handling products with care to maintain quality and ensure they reach customers in the best condition.
  • Being myself, living our values, making everyone feel welcome and always following our policies.
  • At times, you may be required to accept deliveries into the store

Required Skills and Qualifications

To succeed in this role, you will need:

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
  • To take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Be at work on time, well presented and ready to be a brand ambassador.

Benefits

As a Tesco colleague, you can expect:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.


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