Medico-Legal Case Manager in Clevedon

7 days ago


Clevedon, North Somerset, United Kingdom Alexander Mae (Bristol) Ltd Full time

About Our Client:

A leading Medical Reporting Organisation that prioritises clinical excellence and exceptional service quality.

The Role:

We are seeking a highly organised Case Handler to provide outstanding customer service by efficiently managing cases from nominations to report sourcing. Responsibilities include:

  • Accurate nomination assessments for solicitors
  • Instructing medico-legal experts according to company SLAs and solicitor specifications
  • Liaising with professionals, claimants, and coordinating appointments
  • Ensuring instructed experts have necessary paperwork and medical records
  • Obtaining reports within tight deadlines and conducting checks for CPR compliance
  • Active training in case management to follow Company Policies and Procedures
  • Maintaining accurate database entries and file organisation
  • Building relationships with solicitors through regular updates on case progress
  • Diarising and tracking deadlines, working collaboratively as part of a team
  • Effective planning and organisation of daily tasks and workload

The Ideal Candidate:

We seek someone with excellent customer care skills, good IT proficiency, strong communication skills, attention to detail, and the ability to work effectively as part of a team.

Work Arrangements:

This is a full-time position based in Clevedon, North Somerset, with a salary of £23,000 per annum.


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