Medico-Legal Case Manager in Clevedon
7 days ago
About Our Client:
A leading Medical Reporting Organisation that prioritises clinical excellence and exceptional service quality.
The Role:
We are seeking a highly organised Case Handler to provide outstanding customer service by efficiently managing cases from nominations to report sourcing. Responsibilities include:
- Accurate nomination assessments for solicitors
- Instructing medico-legal experts according to company SLAs and solicitor specifications
- Liaising with professionals, claimants, and coordinating appointments
- Ensuring instructed experts have necessary paperwork and medical records
- Obtaining reports within tight deadlines and conducting checks for CPR compliance
- Active training in case management to follow Company Policies and Procedures
- Maintaining accurate database entries and file organisation
- Building relationships with solicitors through regular updates on case progress
- Diarising and tracking deadlines, working collaboratively as part of a team
- Effective planning and organisation of daily tasks and workload
The Ideal Candidate:
We seek someone with excellent customer care skills, good IT proficiency, strong communication skills, attention to detail, and the ability to work effectively as part of a team.
Work Arrangements:
This is a full-time position based in Clevedon, North Somerset, with a salary of £23,000 per annum.
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