Lead Claims Resolution Specialist
1 week ago
Senior Claims Handler Role Overview
This established team in the Falkirk area is seeking an experienced and knowledgeable claims handler with a passion for delivering exceptional customer service. As a senior role within the team, this position will involve taking on additional responsibilities to support the team manager as required.
Job Summary:
The ideal candidate will serve as the first point of contact for our customers, providing tailored solutions to their queries and concerns. This will require excellent communication skills, a strong understanding of claims handling procedures, and the ability to work effectively in a fast-paced environment.
About the Role:
We are offering a competitive salary for this Senior Claims Handler position, estimated to be around £45,000 per annum, depending on experience. This includes:
- A base salary of £35,000 per annum
- A performance-related bonus scheme, potentially adding up to £10,000 per annum
Key Responsibilities:
The successful candidate will be responsible for:
- Handling complex claims in a fair and efficient manner
- Providing clear and concise explanations to customers regarding their claims status
- Collaborating with internal stakeholders to resolve claims-related issues
Requirements:
To be considered for this Senior Claims Handler role, you must possess:
- Proven experience in claims handling or a related field
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
Benefits:
Densell Recruitment offers a range of benefits to support the well-being and career development of our employees. These include access to ongoing training and development opportunities, flexible working arrangements, and a comprehensive employee assistance program.
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