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Senior Field Service Engineer

2 months ago

Keighley, Bradford, United Kingdom Samuel Frank Full time £45,000
Job Description

Job Title: Senior Field Service Engineer

Company: Samuel Frank

Location: West Yorkshire

Job Type: Full-time

Salary: £45-50k + overtime + 25 days holiday + pool van UK coverage

About the Role:

We are seeking an experienced Senior Field Service Engineer to join our team as a Lead Service Engineer / Service Team Leader in a commercially focused role. As a Senior Field Service Engineer, you will be responsible for leading a team of service engineers and ensuring the delivery of high-quality service to our customers.

Key Responsibilities:

  • Lead a team of service engineers to ensure the delivery of high-quality service to customers
  • Develop and implement service strategies to improve customer satisfaction and loyalty
  • Collaborate with the sales team to identify new business opportunities and develop sales strategies
  • Manage and maintain a fleet of service vehicles and equipment
  • Ensure compliance with all relevant health and safety regulations

Requirements:

  • Proven experience as a Senior Field Service Engineer or in a similar role
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid driving license and ability to drive a pool van

What We Offer:

We offer a competitive salary, overtime, and 25 days holiday. You will also have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and loyalty.