Facilities Management Professional
24 hours ago
About the Job
We are seeking an experienced Retail Store Manager - Operations to join our team in Peterborough. As a key member of our operations team, you will be responsible for managing a team of up to 30 cleaners and ensuring the delivery of high-quality cleaning services to our clients.
Key Responsibilities:
- Provide leadership and guidance to your team, including staff management, payroll, and rostering.
- Maintain excellent relationships with clients and internal stakeholders, ensuring seamless communication and issue resolution.
- Monitor and report on service level agreements and key performance indicators, ensuring alignment with company goals.
- Manage budgets and financials, ensuring efficient use of resources and adherence to company policies.
- Develop and implement initiatives to improve services, processes, and employee engagement, driving business growth and excellence.
Requirements:
- Proven experience in facilities management, with a focus on soft services and retail environments.
- Demonstrated ability to manage teams, prioritize tasks, and meet deadlines in fast-paced settings.
- Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach.
Salary Range: £18,000 - £20,000 per annum, depending on experience.
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