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Senior Night Operations Manager
2 months ago
Job Title: Night Hotel Manager
Location: The Address Glasgow
Job Summary: We are seeking a highly skilled and experienced Night Hotel Manager to oversee all operations during the night shift at our hotel. The successful candidate will be responsible for ensuring the safety and security of guests and staff, handling guest inquiries and concerns, and managing the overall functioning of the hotel during night time hours.
Key Responsibilities:
• Manage and supervise night shift staff to ensure exceptional guest satisfaction and maintain high standards of service.
• Ensure a safe and secure environment for guests and staff throughout the night, implementing and enforcing hotel policies and procedures as necessary.
• Oversee all hotel operations during the night shift, including front desk, housekeeping, and maintenance, to ensure smooth check-in and check-out processes for guests.
• Conduct regular inspections of the property to identify any maintenance or cleanliness issues and implement corrective actions.
• Communicate effectively with daytime management regarding any issues or developments during the night shift.
Requirements:
• Previous experience in hotel management or hospitality, preferably in a supervisory or managerial role.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication, interpersonal skills, problem-solving, and decision-making.
• Flexibility to work overnight shifts, including weekends and bank holidays.
• Knowledge of hotel operations, safety protocols, and emergency procedures.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career growth and development in a dynamic and fast-paced environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
