People Service Centre Coordinator

4 weeks ago

London, Greater London, United Kingdom Murphy Full time

HR Administrator Role

This role is an exciting opportunity to join Murphy as an HR Administrator, supporting the People Function with the effective administration of all employee lifecycle administration requirements.

As an HR Administrator, you will be the first point of contact for all employees, taking ownership of HR policy & process queries, referring to the Shared Service Centre Team Leader where more support is required.

Key responsibilities include:

  • Managing a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements
  • Ensuring accurate and timely data entry into HR systems (Success Factors) including; inputting new starter information, administering employee data and pay changes and maintaining leaver records to enable accurate record keeping and payroll processing
  • Production of HR related communications such as employment contracts, references, probation & leavers letters
  • Supporting the administration of our employee benefits, liaising with providers and key contacts to maintain accurate membership data
  • Building and maintaining cross functional working relationships with the wider People Team, including Recruitment, Reward, Learning & Development and HRBPS, to ensure relevant and effective support is provided
  • Assisting with collation of management reporting information and statistical information for reports as required.
  • Supporting the continual improvement of people team processes and provide suggestions for process development and system enhancements to improve the customer experience

About the Role

This is an exciting opportunity to join Murphy as an HR Administrator, supporting the People Function with the effective administration of all employee lifecycle administration requirements.

As an HR Administrator, you will be the first point of contact for all employees, taking ownership of HR policy & process queries, referring to the Shared Service Centre Team Leader where more support is required.

Key responsibilities include:

  • Managing a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements
  • Ensuring accurate and timely data entry into HR systems (Success Factors) including; inputting new starter information, administering employee data and pay changes and maintaining leaver records to enable accurate record keeping and payroll processing
  • Production of HR related communications such as employment contracts, references, probation & leavers letters
  • Supporting the administration of our employee benefits, liaising with providers and key contacts to maintain accurate membership data
  • Building and maintaining cross functional working relationships with the wider People Team, including Recruitment, Reward, Learning & Development and HRBPS, to ensure relevant and effective support is provided
  • Assisting with collation of management reporting information and statistical information for reports as required.
  • Supporting the continual improvement of people team processes and provide suggestions for process development and system enhancements to improve the customer experience

About Murphy

Murphy is a company that values diversity and inclusion, and we are committed to building a culture that is welcoming and inclusive to all employees.

We offer a range of benefits, including:

  • Dedicated and continued investment in your professional development.
  • 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
  • Discretionary annual bonus and annual salary review
  • Above market rate contributory pension scheme
  • Life assurance, health screening and enhanced sick pay
  • Enhanced maternity and paternity pay and a maternity returners bonus
  • Extra weeks holiday for all employees getting married and a wedding bonus
  • Subsidised canteen facilities in core locations
  • Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc

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