Enterprise IT Solutions Expert

3 weeks ago


Ringwood, Hampshire, United Kingdom In Technology Group Full time

Job Description

We are looking for an IT Project Engineer/3rd Line IT Support Engineer to provide onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. The successful candidate will be responsible for delivering single day projects and providing support on escalated tickets from the support desk, managing their schedule day to day to ensure project deadlines are met while continuing to assist with service requests and act as a point of escalation for the support desk, and managing the life cycle of a project to ensure that the customer receives an excellent experience.

Key Responsibilities:

  • Delivering single day projects and providing support on escalated tickets from the support desk.
  • Managing your schedule day to day to ensure project deadlines are met while continuing to assist with service requests and act as a point of escalation for the support desk.
  • Managing the life cycle of a project to ensure that the customer receives an excellent experience.

Why Choose Us?

In Technology Group offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to providing excellent training and support to help you succeed in your role. If you are a motivated and enthusiastic individual who is passionate about IT, we encourage you to apply for this exciting opportunity.



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