Retail Sales Associate

3 weeks ago


Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full time

About This Role

As a Retail Sales Associate at Sierra Nevada Brewing Co., you will be the face of our brand, providing exceptional customer service and ensuring a memorable experience for our guests. Your passion for craft beer and enthusiasm for our products will shine through in your interactions with customers.

Key Responsibilities

  • Provide a warm and welcoming environment for our guests, engaging them in conversation and ensuring a seamless shopping experience.
  • Operate our computerized cash register and Point of Sale (POS) system efficiently, handling cash and making accurate change.
  • Answer general customer questions about the brewery, including the history of Sierra Nevada and the craft beer industry.
  • Stock merchandise, including placement on racks, shelves, counters, and tables, maintaining stock levels on the sales floor at all times.
  • Participate in store team meetings and required training, staying up-to-date on our products and services.
  • Stock the beverage cooler, face product, and participate in physical inventory as assigned.
  • Maintain a thorough understanding of Sierra Nevada retail merchandise brands and availability.
  • Receive and check in merchandise, performing light housekeeping of the Gift Shop and stock areas.
  • Pour beer at the Tasting Room Bar and offer a basic guided beer tasting, showcasing our products and expertise.

What You'll Get

As a valued member of our team, you can expect a competitive hourly compensation rate, a generous 10% company match on 401(k) contributions, and a range of benefits, including medical, dental, and vision insurance, an onsite medical clinic, and mental health and well-being support. We foster a culture of work-life balance and encourage employees to use and enjoy their paid time off.

What We're Looking For

  • 1-2 years of retail and/or customer service experience, preferably in a fast-paced environment.
  • Cash handling experience and proficiency in Microsoft Office are desired.
  • A passion for craft beer and a willingness to learn and understand the different styles of craft beverages and the beer-making process.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

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