Medical Receptionist

Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Ramsbottom Group Practice. As a Medical Receptionist, you will be the first point of contact for patients and will play a crucial role in ensuring a seamless experience for our patients.

Main Responsibilities

1. Appointment Management

Manage patient appointments, including booking, rescheduling, and cancellations, using our practice management software.

2. Patient Interaction

Welcome patients, handle enquiries, and provide information about practice services, procedures, and policies.

3. Administrative Support

Record keeping, filing, and data entry, including maintaining patient records and updating information as necessary.

4. Communication

Act as a liaison between patients, GPs, and other healthcare professionals, and handle messages and correspondence.

5. Prescription Management

Process repeat prescription requests and forward them to the relevant GP for approval.

About Us

Ramsbottom Group Practice is a training practice based in the centre of Ramsbottom, serving a practice population of approximately 8,300 patients. We are a friendly and supportive team consisting of 3 Partners, 2 salaried GPs, a nursing team, and our admin and reception team.

Job Requirements

We are looking for a highly organized and detail-oriented individual with excellent communication skills and a passion for delivering exceptional patient care. The successful candidate will have experience in a similar role and be able to work effectively in a fast-paced environment.

What We Offer

We offer a competitive salary, excellent benefits, and opportunities for professional development and growth. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional patient care, we would love to hear from you.