Account Manager

4 days ago


StratforduponAvon, Warwickshire, United Kingdom Robert Walters Full time
Account Manager

Robert Walters is seeking a talented Account Manager to join their industry-leading team. This role offers a competitive salary of £25-30k DOE with a performance-related bonus of up to £15k, bringing the OTE to £40-45k.

Key Responsibilities:
  • Manage a portfolio of around 100 clients, developing and nurturing your accounts.
  • Identify further revenue opportunities through effective communication.
  • Negotiate renewal terms with intermediary and direct clients.
  • Maintain accurate client CRM records.
  • Work towards internal KPI measures.
  • Deliver consultancy services regarding product options such as onsite training and Critical Incident Stress Management (CISM).
  • Achieve self-generated new business client wins per quarter.
  • Provide weekly renewal and activity updates.
Requirements:
  • Excellent attention to detail, accuracy, and consistency.
  • Exceptional customer service skills across all channels - written, phone and face-to-face.
  • Ability to build rapport and trust with others to forge meaningful business relationships.
  • Commerciality and the ability to apply knowledge in a practical manner.
  • Energy, commitment, and drive with dedication to the role.
  • Proven track record of working to key performance indicators (KPIs).
  • Strong IT skills.
  • Driving licence desirable but not essential.
About the Company:

Our client is an industry-leading EAP and OH provider with an unrivalled track record of incredibly strong year on year growth. They support over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global group with a turnover in excess of £400m, there is substantial financial backing for further expansion, acquisition, and international development.


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