Housekeeping Supervisor
4 weeks ago
We're a family-owned business that genuinely cares about our guests and each other. Our values of Trust, Passion, Friendliness, and Teamwork guide everything we do.
What You'll DoAs a Housekeeping Supervisor, you'll be responsible for delivering exceptional brand standards and ensuring our guest facilities are immaculate. You'll work closely with the Housekeeping Department to maintain high standards of cleanliness and provide a warm welcome to our guests.
Key Responsibilities- Ensure all guest rooms are well-presented by performing cleaning duties, including cleaning bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting.
- Buddy and mentor new and current staff to ensure a smooth transition and provide ongoing support.
- Engage with guests to promote guest loyalty and create memorable experiences.
- Ensure our guests experience our high levels of comfort and quality.
- Take pride in your work and strive for excellence in all aspects of your role.
We're committed to providing a supportive and inclusive work environment that allows you to grow and develop your skills. As a Housekeeping Supervisor, you'll enjoy:
- Competitive rate of pay
- Generous range of employee benefits, including 29 days holiday, access to an external Employee Assistance Programme, and more
- Opportunities for training and development from day one
- Employee events and celebrations
- £ referral bonus when your friends or family join the team
- Contributions to a pension scheme
- Critical Illness & Death in Service cover
- Access to our employee of the quarter and annual recognition schemes
- Long service recognition
- 50% discount in our restaurants
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa discount
We're seeking a Housekeeping Supervisor who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their and others' work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a warmer welcome to our guests
We're an innovative, thriving business that's passionate about providing exceptional guest experiences. We encourage you to bring your true self to work and offer great training and development opportunities to help you flourish in a fun and fulfilling career.
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