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Government Account Manager
2 months ago
About the Role
The Account Manager - Government will lead Johnson Controls International's relationship in managing and growing a named set of the organization's most important and prestigious customers to maximize mutual value and achieve mutually beneficial goals.
Key Responsibilities
- Drive service and revenue growth through the sale of Enterprise security products.
- Manage both large existing customer relationships and a select number of development accounts.
- Build long-term, value-based relationships within the customer, ensuring focused development and networking plans.
- Active management of the account plan, which will form the single source of truth of the current account position, service delivery, and performance.
- Map the customer's internal network, understand the full organization, and define the contact strategy to develop the relationship holistically at all levels.
- Solve customer problems by working across the enterprise to gain insight and actively resolve concerns.
Requirements
- Experience in field sales, preferably in a B2B environment.
- Complex knowledge of CCTV and IP infrastructures.
- Strong knowledge of CCTV VMS's and high-end solutions.
- Relationship, solution, account, or multi-call selling experience.
- Service sales/service contract offerings.
- PC literacy, including knowledge of Microsoft Office products.
- Configure-price-quote tools and applications.
- CRM management and use.
What We Offer
- Competitive salary and company car/commission.
- Paid holidays and sick pay.
- Comprehensive benefits package.
- Extensive product and on-the-job/cross-training opportunities.
- Encouraging and collaborative team environment.
- Career development through various career ladders.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
- Training on our company values.
- IT equipment to complete all jobs.