Senior Director of Process Engineering

3 weeks ago

London, Greater London, United Kingdom Northern Trust Corporation Full time

About Northern Trust:

Northern Trust, a leading global financial institution, is committed to delivering innovative financial services and guidance to the world's most successful individuals, families, and institutions.

We are proud to provide a collaborative and dynamic work environment that fosters growth, learning, and excellence.

Role/Department

As the Director of Process Engineering, you will play a critical role in driving the development of company-wide capabilities to effectively manage our value chains and associated vulnerabilities, risks, and controls.

Key responsibilities include:

  • Defining process engineering methodology, standards, and tools
  • Developing an approach and operating model to build process engineering capabilities across the firm
  • Leading the delivery of enterprise-level initiatives to complete value chain mapping and interdependency analysis for all NT legal entities globally
  • Executing Resiliency Stress Scenario testing for critical interdependencies
  • Building out a scenario library and horizon scanning process to identify potential disruptions to critical value chains
  • Identifying and managing process optimization opportunities
  • Operationalizing Vulnerability Assessment and Management approach in each Business Unit, including Issue Management/Risk Treatment
  • Creating required training materials to embed Operational Resiliency Framework
  • Overseeing the maintenance of the value chain and interdependency map
  • Reporting vulnerabilities and actions plans arising from vulnerability management/risk treatment actions to governance
  • Running a continuous improvement and change management program
  • Managing allocated capital, expense, and resources

Skills/Experience

We are seeking a highly skilled and experienced professional with:

  • Strong analytical skills – ability to structure and execute process mapping, analyses, and assessment
  • Strong process design skills – ability to define target output for a given process and use various levers to re-engineer it to achieve those outputs
  • Experience with process simulations and standard operating procedures
  • Knowledge of process engineering software systems
  • Previous experience with large-scale change programs focused on process optimization
  • Experience with the establishment and build-out of process engineering Centers of Excellence/hub and spoke operating models
  • Experience with relevant risk programs (e.g., stress testing, business continuity and disaster recovery, incident management)
  • Experience with risk remediation, including root cause analyses, control design, and implementation
  • Ability to build and lead high-performing cross-functional teams
  • Ability to communicate effectively with all levels of the company, coupled with the ability to reason, persuade, and influence effectively various stakeholders
  • Management consulting experience
  • Several years of experience in the financial services industry
  • Process automation experience
  • Experience with agile ways of working
  • Relevant certifications (e.g., Lean Six Sigma)

Working with Us:

We are committed to creating a workplace where financial strength and stability empower us to explore new ideas and achieve greater.

Join a collaborative and dynamic work environment that fosters growth, learning, and excellence.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements.

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