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Senior Complex Loss Adjuster

1 month ago

Birmingham, Birmingham, United Kingdom Crawford & Company Full time

Company Overview

Crawford & Company is a leading provider of claims solutions to the insurance and legal industries. Our team is at the heart of our business, managing complex claims and providing exceptional service to our clients.

About the Role

We are seeking an experienced Major & Complex Loss Adjuster to join our team in the UK. This is a senior role that requires a high level of expertise and professionalism. As a Major & Complex Loss Adjuster, you will have an integral part to play in delivering a high-quality, professional service to our clients.

Key Responsibilities

You will be responsible for managing an active caseload of predominantly commercial claims over £100,000 in value, often containing material damage and business interruption matters. The work will require a partnership approach in working with other business streams and third parties, such as our Casualty/Liability team or local government and emergency services.

Requirements

  • ACILA or similar qualification
  • Extensive knowledge and understanding of FSA procedures and TCF initiatives
  • Extensive technical knowledge within the adjusting arena at a complex loss level
  • Understanding of Client SLA compliance/productivity/quality requirements
  • Able to embrace technology and be proficient in MS Office suite
  • The ability to influence key personnel and inspire others to deliver excellent service
  • A sound understanding of financial aspects and the ability to lead others to achieving agreed targets
  • A full UK driving licence, with the willingness to travel to regional offices when required

Benefits

This is a fantastic opportunity for an experienced Adjuster to make their mark within our business and with our clients. The job requires foresight, ambition, and tenacity and brings with it the prospect of success and significant rewards.

Compensation

The estimated salary for this role is between £60,000 and £80,000 per annum, depending on experience. We also offer a comprehensive benefits package, including pension scheme, life assurance, and holiday entitlement.