About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Dental Receptionist. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities

• Meet and greet patients, providing a warm and welcoming first impression
• Manage patient appointments, bookings, and records with accuracy and efficiency
• Coordinate patient care packages and communicate with clinicians to ensure seamless delivery
• Upsell and promote Bupa Dental Care products and services to patients
• Provide exceptional customer service, responding to patient queries and concerns in a professional and empathetic manner
• Support the Practice Manager and clinical team with administrative tasks and practice operations
• Handle patient payments and maintain confidentiality of sensitive information

Requirements

• Previous administration or receptionist experience, preferably in a healthcare setting
• Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
• Proficient in Microsoft Word and Outlook, with excellent organizational skills
• Ability to promote company products and services, with a focus on delivering exceptional patient care

What We Offer

• Competitive pay rates and opportunities for career development and growth
• Access to a range of benefits, including discounted dental insurance, cycle-to-work scheme, and employee referral scheme
• Opportunities for professional development and training, including free CPD and career pathways