Dog Daycare Operations Manager

4 weeks ago


Billericay, Essex, United Kingdom Paws Indoors Southend Full time

Job Title: Dog Daycare Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Dog Daycare Operations Manager to join our team at Paws Indoors Southend. As a Dog Daycare Operations Manager, you will be responsible for overseeing the daily operations of our dog daycare facility, ensuring the highest level of care for our furry guests.

Key Responsibilities:

  • Oversee the daily operations of the daycare facility, including scheduling, staff management, and ensuring optimal customer service.
  • Create and implement comprehensive care plans, ensuring the physical and emotional well-being of all dogs under our care.
  • Develop and lead engaging activities and playgroups that promote socialisation, exercise, and mental stimulation for our furry guests.
  • Train and mentor staff members, providing guidance, feedback, and ongoing support to ensure their professional growth and development.
  • Maintain a clean and organised facility, adhering to strict hygiene and safety protocols.
  • Manage client relationships by addressing inquiries, concerns, and requests in a timely and professional manner.
  • Monitor and maintain inventory levels, ordering supplies as needed and ensuring budgetary guidelines are met.

Requirements:

  • Proven experience in a managerial role, preferably in a dog daycare or similar animal care setting.
  • Exceptional leadership skills with the ability to motivate and inspire a team.
  • Strong knowledge of dog behavior, breed characteristics, and appropriate playgroup dynamics.
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients, staff, and vendors.
  • Detail-oriented with strong organisational and problem-solving skills.
  • Ability to remain calm and composed in a fast-paced environment, making quick decisions when necessary.
  • A genuine love and understanding of dogs, with a passion for providing top-notch care.
  • Level 3 Animal Management or equivalent
  • Full manual drivers licence

About Us:

Paws Indoors Southend is a leading provider of dog daycare services, dedicated to providing a safe and enjoyable environment for our four-legged guests. We are committed to delivering exceptional care and service to our clients and their pets.

What We Offer:

We offer a competitive compensation package, including a salary, benefits, and opportunities for professional growth and development. If you are a dynamic and experienced professional who is passionate about providing top-notch care for dogs, we encourage you to apply for this exciting opportunity.



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