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Event Coordinator
2 months ago
CleanEvent Services Ltd is seeking a highly skilled and experienced Event Manager to join our team. As an Event Manager, you will be responsible for ensuring the smooth operation of conferences and events at our venue, Eastlands Arena in Manchester.
Key Responsibilities- Event Planning and Coordination
- Work closely with the Venue Presentation Manager to plan and coordinate all aspects of conferences and events.
- Manage event forecasts, labour plans, and actuals to ensure profitable operation within established budgets.
- Staff Management
- Recruit, train, and develop venue staff in line with CleanEvent's policies and procedures.
- Ensure effective performance management, development, and training needs of all staff.
- Health and Safety
- Ensure compliance with all Health & Safety policies and procedures.
- Actively promote safety awareness among staff and customers.
- Customer Service
- Review and respond to customer service problems and complaints.
- Ensure corrective action is taken to customer satisfaction.
- Proven experience in event management, preferably in a venue or hospitality setting.
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving skills.
- Ability to work flexible hours, including evenings and weekends.