Operations Manager

1 day ago


Carlisle, Cumbria, United Kingdom Resourcing Group Full time

About Us

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Setsquare Recruitment is a leading recruitment agency, and we are seeking a highly skilled Operations Manager to lead our dedicated team of Operational Supervisors and Cleaning Operatives in delivering exceptional service for our clients. The role will be pivotal in upholding industry standards and ensuring adherence to all Health & Safety requirements in a fast-paced working environment.

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Your Role

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  • Team Leadership: Oversee and manage a team of Operational Supervisors and Cleaning Operatives to ensure service standards and client expectations are met.
  • Resource Management: Manage staffing levels and recruitment processes in alignment with the contracts resource plans and operating model.
  • People Management: Handle all aspects of team management, including induction, probation, performance development, absence management, and employee relations.
  • Budget Oversight: Manage budgets for consumables, overseeing orders through internal systems to ensure cost efficiency.
  • Quality Assurance: Conduct regular inspections, 'Manager in the Field' rounds, and audit reviews to drive team performance and customer satisfaction.
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Key Qualifications

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Our ideal candidate will possess a relevant line management qualification or experience, SC Clearance eligibility, and excellent leadership skills. The successful candidate will be responsible for driving both team performance and customer satisfaction while maintaining high-quality services. We offer an attractive salary of £42,000 - £47,000 per annum, depending on experience.

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Why Join Our Team?

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We are committed to providing exceptional service and creating a positive work environment. If you have the skills and passion required for this role, please apply today


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