Luxury Brand Sales Expert

1 week ago


Longford, Telford and Wrekin, United Kingdom La Mer Full time
Raise the Bar in Retail with La Mer

La Mer, a renowned luxury skincare brand, is seeking an exceptional sales expert to join our team at Heathrow. As a key member of our retail team, you will play a vital role in delivering outstanding customer service and driving sales growth.

About the Role

  • Provide personalized product recommendations to customers, ensuring a seamless shopping experience.
  • Meet or exceed sales targets by effectively selling the La Mer line and promoting our brand's image and reputation.
  • Maintain high standards of personal grooming, adhering to La Mer's specifications.

Main Responsibilities

  1. Sales and Clienteling
  • Achieve required retail sales targets by linking sell and working outside the counter to recruit new customers.
  • Develop and manage your own guest relationship, using tools such as the replenishment diary and OCT technology.
  • Ensure each guest is a member of our current OCT program and update their profile card.
Teamwork and Administration
  • Work effectively with colleagues and store personnel, maintaining high standards of time-keeping.
  • Complete all administration accurately and on time, including cleaning counters and displays regularly.
Additional Tasks
  • Carry out any other duties as required to support the Counter Manager and the Sales & Education Executive.

Requirements

  • Previous retail industry or guest services experience (preferably within beauty).
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events.

Benefits

We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience, plus benefits and opportunities for career growth.

Join us and be part of a dynamic team that values excellence, innovation, and customer satisfaction. Apply now to take your retail career to the next level



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