Club Receptionist and Support Specialist
3 days ago
Crunch Fitness is a dynamic and growing health club chain that is passionate about helping others achieve their fitness goals. We are seeking a highly motivated and organized Facilities and Member Services Coordinator to join our team.
Salary$40,000 - $50,000 per year, depending on location and experience.
Job DescriptionIn this role, you will be responsible for ensuring a seamless and welcoming experience for our members and guests. This includes checking them in, facilitating messages on club software, and maintaining a clean and organized work area.
Responsibilities:- Provide excellent customer service to members and guests.
- Check in members and guests in accordance with company procedures.
- Facilitate any messages on club software at member check-in.
- Answer phones in a courteous, helpful, professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere which makes members feel welcome.
- Facilitate all member requests or forward to a manager.
- Maintain a professional disposition at all times.
- Sell retail products.
- Facilitate payment of member services in accordance with company procedures.
- Know club facility, services, and schedules.
- Maintain a clean and organized work area.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in the Employee Handbook.
- Perform opening and closing duties.
- Attend any employee training meetings.
At Crunch Fitness, we offer a comprehensive benefits package, including competitive salary, opportunities for growth and development, and a supportive work environment.
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