Facilities Manager Assistant
1 month ago
We are seeking an experienced Assistant Facilities Manager to join our team at Mitie, working on the Waterside Estate and Leeds HO sites. As a key member of our facilities management team, you will be responsible for delivering high-quality services and supporting the Facilities Manager in ensuring the smooth operation of our facilities.
Key Responsibilities:- Assist in managing the portfolio of facilities within your area of responsibility, ensuring alignment with Mitie's business unit operational processes and procedures.
- Monitor and manage attendance, absence, and annual leave, reporting to management and HR as required.
- Support the Facilities Manager in ensuring building compliance and employee training.
- Establish and maintain effective professional relationships with clients, integrators, and Mitie staff.
- Assist in mobilizing and demobilizing services, covering absence and annual leave across the portfolio.
- Ensure service delivery meets KPIs, SLAs, and WIP management requirements.
- Assist in auditing and closing out actions from compliance audits.
- Deliver and maintain compliance folders within the portfolio.
- Facilitate and control subcontractors as required, including escorting non-cleared contractors.
- Collect and verify asset data as required.
- Ensure regular safety walks are completed and use of AVA reporting software.
- Experience in FM service delivery, with supervisory experience required.
- Good communication and influencing skills, with the ability to adapt approaches to differing audiences.
- Solutions-oriented, providing explanations and proposed resolutions to problems.
- Well-organized, with the ability to multi-task, prioritize, and manage competing demands.
- Strong understanding of Health & Safety practices.
- Proficient IT skills, including MS Word, Excel, and PowerPoint, and comfortable with numerical reasoning.
- Knowledge of CAFM tools.
- Previous experience in an FM role, including experience with building services, cleaning, and general office services.
- Knowledge and experience of managing Hard and Soft FM services.
- High level of resilience and desire to succeed.
- Flexible approach to working hours and a team player.
- Committed, organized, and highly experienced in staff management and motivation.
- Experience of working in a busy and challenging workplace/work environment.
- Excellent organizational skills.
- Excellent analytical skills.
- Proficient in Microsoft packages.
- Technical qualification.
- IOSH Managing Safely.
- BICs Qualification.
- SIA licence.
- Full clean driving licence.
Mitie offers a range of benefits to support your lifestyle, including a virtual GP, financial wellbeing assistance, and access to high street discounts. We also offer training and development opportunities to help you progress your career.
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