Receptionist (Evening) - University Partnerships Programme

1 week ago


Exeter, Devon, United Kingdom University Partnerships Programme Full time
Receptionist (Evening) Opportunity

We are seeking a skilled and friendly Receptionist to join our team at University Partnerships Programme, working evening shifts to provide exceptional customer service to our students and staff.

About the Role:

  • Operate the Reception desk and switchboard, ensuring a smooth and efficient experience for visitors and staff.
  • Manage a computerised system controlling real-time helpdesk for reactive and planned maintenance work.
  • Assist in recording planned and statutory maintenance, procurement of goods, and administration of invoices and personnel records.
  • Liaise with the university client, sub-contractors, UPP staff, and residents to resolve queries and issues.
  • Monitor out-of-hours access to the residence, ensuring compliance with fire, health & safety procedures, and residence instructions.
  • Utilize a computer-based property management database to track maintenance works.

Requirements:

  • Previous experience in a similar role, preferably in a customer-facing environment.
  • Excellent communication and administration skills, with proficiency in databases and spreadsheets.
  • Ability to work flexibly, including evenings and occasional additional hours during peak periods.

What We Offer:

  • A competitive salary and comprehensive benefits package, including 25 days holiday plus bank holidays, life insurance, pension, and training opportunities.
  • A fun and dynamic work environment, with a focus on teamwork and resident satisfaction.
  • The chance to make a positive impact on the lives of students living away from home.

We value diversity and inclusion, and welcome applications from candidates who share our commitment to creating a welcoming and inclusive community.



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