Safer Communities Operations Manager

2 weeks ago

London, Greater London, United Kingdom Brackenberry Full time

We are partnering with a Local Authority in Lewisham to support the appointment of a Safer Communities Operations Manager on a 5-month contract, with a high likelihood of extension at the client's discretion.

Key Responsibilities:

  • Plan, organise and manage the delivery of ASB and Nuisance Team functions, including response and investigation, and related enforcement of complaints from residents.
  • Contribute to budget management in conjunction with the Head of Safer Communities, requiring sound financial and resource management processes and procedures.
  • Develop and implement effective management systems to ensure quality-driven services, responsive to customer needs, and effective and efficient in operation.
  • Be responsible for developing strategy and policy for the specialism as required by legislation or corporate demand, and feed into wider strategic policy development.
  • Review and update existing policies and strategies relevant to the work of the ASB and Statutory Nuisance Team, taking into account customer feedback and complaints.

Requirements:

  • Educated to degree level with extensive experience and/or a professional qualification related to ASB, Community Safety or Housing.
  • Evidence of continued professional, managerial and personal development, and one or more of the following:

Experience:

  • Strong practical experience in drafting concise and accurate reports, council committee reports, executive reports, responses to consultation papers, and press releases.
  • Experience of managing an ASB and Statutory Nuisance service, and implementing related work programmes.
  • Experience of advising and presenting to council committees, and leading, directing and managing staff to provide high-quality services and achieve performance targets.
  • Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.
  • Experience of managing staff effectively through organisational change, and supporting the delivery of effective performance and continuous improvement.
  • Experience of managing and successfully delivering projects, and contributing to service planning, including developing objectives and target setting.

Please note:

  • You should be available to work immediately or at short notice.
  • You should have the right to work in the UK.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer.

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