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HR Systems/Process Support Specialist

1 month ago

Glasgow, Glasgow City, United Kingdom caia - Jobboard Full time
HR Systems/Process Support Specialist

This role is part of the HR Learning Solutions team within the Global HR Solutions Team. The team supports the business with guidance and timely solutions to ensure a great learning experience for employees while enhancing harmonization and efficiencies across training teams.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services.

The team works closely with partners in HR Technology, Talent Development, and other key stakeholders such as Compliance and Wealth Management to support the business with guidance and timely solutions to ensure a great learning experience for employees while enhancing harmonization and efficiencies across training teams.

Key Responsibilities:
  1. Be a focal point for eLearning resources, performing different administrative tasks such as eLearning content integration, update, and retirement in our Learning Management System (LMS), collaborating with our eLearning providers and HR Talent Development teams to ensure training content is up-to-date and accessible for all employees.
  2. Complete monthly license audits, metadata checks, and updates regarding eLearning content.
  3. Support the daily operations of our LMS providing guidance to HR, business stakeholders, training administrators, and keeping the user guides on our intranet portal up-to-date.
  4. Participate in LMS release testing, support process improvements, and automation projects.
  5. Answer basic queries, troubleshoot or escalate system-related issues for all supported learning systems, working directly with HR IT teams and the vendors where needed.
  6. Contribute to special team projects as required, in cooperation with our extended global team.
  7. Significant proficiency with MS Office tools.
  8. Ability to interpret and work with large sets of data.
  9. Previous experience with Learning Management Systems (preferably Cornerstone) and/or eLearning content is an advantage.
Flexible work statement:

Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.