Relief Receptionist

We are seeking a part-time Relief Receptionist to join our team at Birmingham Community Healthcare NHS Foundation Trust. The role will involve working at our Health Centre in Birmingham, covering Relief shifts to support our clinical teams.

As a Relief Receptionist, you will be responsible for providing an excellent service to patients, visitors, and staff, ensuring that the Reception area is well-managed and maintained at all times. You will have excellent communication and organizational skills, be able to work well under pressure, and have a high level of accuracy when handling confidential information.

Key Responsibilities:

• Provide an excellent service to patients, visitors, and staff
• Manage the Reception area, ensuring it is well-maintained and tidy
• Answer and direct calls, and respond to patient queries in a professional and courteous manner
• Process patient records and administrative tasks accurately and efficiently
• Work collaboratively with the clinical team to ensure seamless service delivery

Requirements:

• Excellent communication and organizational skills
• Ability to work well under pressure and maintain a high level of accuracy
• Ability to maintain confidentiality and handle sensitive information
• Good keyboard skills and experience with Microsoft Office software
• Reliable and flexible, with ability to work varied shifts

What We Offer:

• A supportive and inclusive work environment
• Ongoing training and development opportunities
• A competitive salary and benefits package
• The opportunity to make a real difference in the lives of our patients and communities