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Production Supervisor

2 months ago

Widnes, Halton, United Kingdom Motor Bodies Widnes Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Operations Manager to oversee the day-to-day operations of our busy workshop. As a key member of our team, you will be responsible for ensuring the highest level of service and support to our customers, work providers, and staff.

Key Responsibilities:
  • Manage Workshop Operations: Oversee the efficient and productive management of our workshop, ensuring that all repairs meet safety standards and are completed within set KPIs.
  • Lead a Team: Coordinate and supervise a team of 18 technicians and support staff, providing guidance and support to ensure the highest level of service delivery.
  • Quality Control: Implement and monitor quality control procedures and best practices to guarantee high repair standards, working closely with department managers to develop strategies for improving operational efficiency.
  • Customer Service: Handle customer inquiries from a technical perspective, providing exceptional service and ensuring client satisfaction.
  • Compliance: Ensure compliance with health, safety, and environmental regulations, including PAS10225:22.
Requirements:
  • Experience: Proven experience in a managerial or supervisory role within the auto repair industry.
  • Knowledge: Strong knowledge of accident repairs, automotive parts, and repair techniques.
  • Leadership: Exceptional leadership and team management skills, with the ability to read and interpret damage reports and repair estimates.
  • Organizational Skills: Strong organizational and multitasking abilities, with excellent communication and customer service skills.
  • Health and Safety: Knowledge of health and safety regulations related to automotive repairs, with the ability to work under pressure and meet deadlines.
What We Offer:
  • Competitive Salary: A competitive salary with performance-based bonuses.
  • Professional Growth: Opportunities for professional growth and development.
  • Supportive Environment: A supportive and collaborative work environment.
  • Benefits Package: A benefits package, including a company vehicle.