Security Support Officer

4 weeks ago


Winchester, Hampshire, United Kingdom TC Facilities Management Full time

About The Role

We are seeking a highly skilled and experienced Security Support Officer to join our Mobile Security Team. As a Security Support Officer, you will be responsible for providing security services to our clients, ensuring their safety and security at all times.

Key Responsibilities

  • Working within the Mobile Security Team, driving a dedicated vehicle, attend sites as directed, investigate alarms, complete patrols, utilise technology and provide emergency guarding to meet customer needs.
  • Create a secure environment, in which our customers, their employees and visitors are able to thrive.
  • Promote confidence with every customer, colleague and stakeholder through effective decision making, communication and professional security standards.
  • Follow Assignment Instructions, Risk Assessments and customer policy at all times.
  • Respond in an effective manner to incidents, alarms, events, escalating to the Emergency Services, the Customer and the Security Operations Centre, as appropriate.
  • Ensure that colleagues, customers and the public have a positive experience when engaging with Security.
  • Complete planned rota and agreed shifts to provide security cover to meet customer needs.
  • Utilise TRACKTIK to complete patrols and reporting of incidents/ alarms.
  • Promote a culture of safety, awareness of H&S risks and accident/ near miss reporting.
  • Secure the property of customers, employees and visitors secure at all times.
  • Prevent unauthorised access to site, whether by a person, vehicle or object.
  • Respond to unplanned events or incidences promptly, following the process and procedures outlined in the site Assignment Instructions.
  • Deliver excellent customer service at all times.
  • Engage with training & development activity provided, ensuring you have the skills to complete your tasks.
  • Complete Site Visits to validate security standards, report risks and promote security compliance.
  • Complete vehicle inspections, ensure that the vehicle is safe and maintained at all times.

About You

Experience/ Skills/ Qualifications

  • 5 Years' experience in the security industry (Desirable).
  • Full UK driving license
  • SIA license – Security Guard/ DS
  • SIA license – CCTV (Depending on site)
  • IT Systems (User Level)
  • L3 in First Aid (Desirable)

About Us

We are a family-owned business, founded in 1962, with a turnover of over £84 million and employing over 4,000 colleagues. We are passionate about delivering a personable and reliable service, and we work within multiple industries, including cleaning, security, specialist, and FM services.

We offer a range of benefits, including:

  • Assistance Programme through Health Assured – Physical, mental and financial health support for all our colleagues through our ehub and phone.
  • Grocery Aid – Emotional, practical and financial support, through counselling, advice and grants.
  • Wagestream – Track and access your money as you earn it. Save as you earn and learn better spending habits
  • Perkbox – Saving on your weekly shop, days out, eating out and utility bills. Plus, recipes and wellbeing tips.
  • Fortnightly pay
  • Free uniform
  • Online training in multiple languages
  • Fuel claim scheme

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