Security Support Officer
4 weeks ago
About The Role
We are seeking a highly skilled and experienced Security Support Officer to join our Mobile Security Team. As a Security Support Officer, you will be responsible for providing security services to our clients, ensuring their safety and security at all times.
Key Responsibilities
- Working within the Mobile Security Team, driving a dedicated vehicle, attend sites as directed, investigate alarms, complete patrols, utilise technology and provide emergency guarding to meet customer needs.
- Create a secure environment, in which our customers, their employees and visitors are able to thrive.
- Promote confidence with every customer, colleague and stakeholder through effective decision making, communication and professional security standards.
- Follow Assignment Instructions, Risk Assessments and customer policy at all times.
- Respond in an effective manner to incidents, alarms, events, escalating to the Emergency Services, the Customer and the Security Operations Centre, as appropriate.
- Ensure that colleagues, customers and the public have a positive experience when engaging with Security.
- Complete planned rota and agreed shifts to provide security cover to meet customer needs.
- Utilise TRACKTIK to complete patrols and reporting of incidents/ alarms.
- Promote a culture of safety, awareness of H&S risks and accident/ near miss reporting.
- Secure the property of customers, employees and visitors secure at all times.
- Prevent unauthorised access to site, whether by a person, vehicle or object.
- Respond to unplanned events or incidences promptly, following the process and procedures outlined in the site Assignment Instructions.
- Deliver excellent customer service at all times.
- Engage with training & development activity provided, ensuring you have the skills to complete your tasks.
- Complete Site Visits to validate security standards, report risks and promote security compliance.
- Complete vehicle inspections, ensure that the vehicle is safe and maintained at all times.
About You
Experience/ Skills/ Qualifications
- 5 Years' experience in the security industry (Desirable).
- Full UK driving license
- SIA license – Security Guard/ DS
- SIA license – CCTV (Depending on site)
- IT Systems (User Level)
- L3 in First Aid (Desirable)
About Us
We are a family-owned business, founded in 1962, with a turnover of over £84 million and employing over 4,000 colleagues. We are passionate about delivering a personable and reliable service, and we work within multiple industries, including cleaning, security, specialist, and FM services.
We offer a range of benefits, including:
- Assistance Programme through Health Assured – Physical, mental and financial health support for all our colleagues through our ehub and phone.
- Grocery Aid – Emotional, practical and financial support, through counselling, advice and grants.
- Wagestream – Track and access your money as you earn it. Save as you earn and learn better spending habits
- Perkbox – Saving on your weekly shop, days out, eating out and utility bills. Plus, recipes and wellbeing tips.
- Fortnightly pay
- Free uniform
- Online training in multiple languages
- Fuel claim scheme
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