IT Infrastructure Specialist

2 days ago


Birmingham, Birmingham, United Kingdom Ampa - Legal & Professional Services Full time

**About the Role**

As an IT Infrastructure Specialist at Ampa - Legal & Professional Services, you will play a crucial role in maintaining the stability and availability of our systems. You will be responsible for monitoring, maintaining, and supporting our infrastructure to ensure compliance with technology standards.

With your expertise in virtualisation technologies, networking, and cloud-based solutions, you will work closely with our architecture and project delivery teams to deliver continuous improvement initiatives across our infrastructure. Your strong communication skills will enable you to effectively communicate complex technical concepts to non-technical stakeholders.

We are looking for someone with a broad set of skills, including experience in change management, Microsoft solutions, and infrastructure technology protocols. You should have a keen mind for problem-solving and a flexible approach to working in a dynamic environment.

**Key Responsibilities**

  • Monitoring and maintaining systems and software to ensure stability and compliance to technology standards.
  • Performing maintenance, including installation of patches and upgrades, with an understanding of the production environment and continuous availability targets.
  • Event detection, resolution, and/or escalation – conducting root cause analysis and remediation as required.

**Requirements**

  • 5+ years of hands-on experience working as part of an infrastructure delivery team.
  • Change management experience.
  • Strong communication skills – ability to describe complex technical concepts/issues to non-technical stakeholders.

**Salary**

£60,000 - £80,000 per annum, depending on experience.

**Benefits**

Ampa - Legal & Professional Services offers a range of benefits, including agile working, flexible hours, and comprehensive training opportunities.



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