Trade Parts Centre Leadership Opportunity

2 days ago


Hereford, Herefordshire, United Kingdom Vertu Motors Full time £40,291
About the Role

We are seeking an experienced Trade Parts Centre Manager to join our team at Volkswagen Group. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and leading a high-performing team.

Main Responsibilities:
  • Team Leadership: Lead and motivate a team of professionals to deliver business plans and objectives.
  • Customer Service: Develop and implement strategies to deliver exceptional customer service, driving customer satisfaction and loyalty.
  • Business Planning: Work with the team to develop and implement business plans, controlling costs and Gross Margin levels to achieve agreed budget.
  • Performance Monitoring: Regularly monitor business performance, analysing market data and identifying sales opportunities to drive business growth.
  • Compliance: Ensure compliance with business standards and processes, maintaining a high level of quality and integrity.
Requirements:
  • Leadership Skills: Proven ability to lead and motivate a team in a B2B environment, driving results and achieving goals.
  • Customer Focus: Passion for delivering exceptional customer service and a deep understanding of the automotive industry.
  • Strategic Thinking: Ability to plan strategies and grow a business, identifying opportunities and implementing solutions.
  • IT Literacy: High degree of IT literacy and proficient MS Office user, with the ability to adapt to new technologies.
What We Offer:
  • Holiday Allowance: 25 days holiday rising with length of service, plus bank holidays.
  • Online Rewards: Access to an online rewards platform with cash back and discounts.
  • Pension Scheme: Share Incentive Scheme and a contributory pension scheme.
Vertu Reward Scheme:
  • Pension Scheme: Senior Executive pension scheme.
  • Training and Development: On-going training and progression opportunities.
  • Company Car: Company car provided for business use.
  • Private Medical Insurance: Private medical insurance cover.
  • Share Options: Share options and incentive plan.

Salary: £65,000 - £85,000 per annum, dependent on experience.



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