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Care Services Manager

1 month ago

Hales, Norfolk, United Kingdom Healthcare Homes Full time
  • Job Title: Senior Homecare Professional
  • Description: Manorcourt Homecare, the homecare services division of residential care provider Healthcare Homes, specialises in delivering a range of care packages to people who wish to remain in their own homes for as long as possible. We are passionate about providing truly person-centered care and support services that are fully tailored to meet the individual needs of each and every person requiring an in-home care package. Job Summary: The successful candidate will be responsible for managing care workers in their daily activities to ensure a consistent quality of service is provided. In addition, the candidate will be required to visit new customers prior to the provision of a homecare package to introduce the company, carry out initial risk assessments and ensure all records and files are in place. The role will be flexible in line with the needs of the business. Key Responsibilities:
    • Manage care workers in their daily activities to ensure a consistent quality of service is provided.
    • Visit new customers prior to the provision of a homecare package to introduce the company, carry out initial risk assessments and ensure all records and files are in place.
    Requirements:
    • Previous experience working within homecare or a care background is required.
    • Essential – experience with Deprivation of Liberty Safeguardings (DoLS).
    • Able to develop good and effective relationships with all aspects of the business internally and externally.
    • Excellent planning and organisational skills.
    • Flexible approach to work and to manage, prioritise and work to deadlines.
    • Excellent IT and communication skills both written and verbal.
    • Demonstrate an ability to ensure confidentiality.
    • Able to work as part of a team and problem solve.
    • Excellent attendance and time keeping record.
    Benefits:
    • Company Pension.
    • 5.6 weeks paid holiday pay.
    • Refer a Friend scheme worth up to £.
    • Employee Assistance Programme to support your mental health, financial support, counselling and family wellbeing.
    • Extensive training courses through our Healthcare Homes Academy.
    • Qualifications and Apprenticeship opportunities including Advanced Healthcare Practitioner.
    • Blue Light Card offering a number of discounts across retail and hospitality including 10% at Asda and discounted tickets for theme parks and attractions.
    • Recognition and Long Service awards.