Estate Agency Branch Manager

4 weeks ago


Harrow, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly motivated and experienced Branch Manager to lead our Estate Agency team in Harrow. As a key member of our team, you will be responsible for delivering exceptional service to our clients and driving business growth.

Key Responsibilities

  • Lead daily meetings with the Estate Agency team to discuss sales performance and set goals.
  • Coach and develop the team to achieve Key Performance Indicators (KPIs).
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings.
  • Encourage team development and progression, and provide opportunities for growth and advancement.
  • Focus on generating new and repeat business, and develop strong relationships with vendors and buyers.
  • Negotiate offers and agree sales, ensuring the business is risk-averse and compliant with regulatory bodies.

Requirements

  • Full UK Driving Licence for a manual vehicle.
  • Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher.
  • Ability to work well with others to create a team spirit and enjoyable working environment.
  • Strong communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues.
  • Ability to create and action business plans relevant to the branch, and monitor and assess performance of local competitors.
  • Strong understanding of current legislation related to Estate Agency.
  • Ability to manage time-sensitive and high-volume workloads, and deliver outstanding customer service.
  • Good telephone manner and strong IT skills (Basic Microsoft Packages).
  • Attention to detail.

What We Offer

  • Competitive salary and uncapped commission scheme.
  • BMW 1 Series Company Car or monthly Car Allowance.
  • Enrolment onto a fully-funded training course to earn a Level 2 Estate Agent Qualification.
  • Career progression opportunities and our new company-wide Elevate incentive program.
  • Employee Assistance Programme.


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