Digital Transformation Expert for Mobile Workforce Management

1 day ago


London, Greater London, United Kingdom Salesforce, Inc. Full time

Job Title: Digital Transformation Expert for Mobile Workforce Management

We are seeking a seasoned Digital Transformation Expert to join our team at Salesforce, Inc. in London. In this role, you will be responsible for driving digital transformation initiatives for mobile workforce management.

Main Responsibilities:

  • Collaborate with customers and implementation teams to design and implement AI solutions for field service scenarios.
  • Define KPIs for customers and lead business workshops.
  • Analyze data using dedicated tools to identify operational bottlenecks and lead dedicated workshops to discuss findings and recommendations.
  • Support user acceptance testing and handle end-to-end issue resolution cycles.

Requirements:

  • Bachelor's degree in Industrial Engineering, Statistics, Computer Science, Mathematics, or Economics.
  • Certification in Salesforce Admin and Service Cloud.
  • 3+ years of experience in designing and implementing Salesforce solutions using Flows.
  • 3+ years of experience in problem-solving and analytical roles.

About the Role

This is an exciting opportunity to work on cutting-edge projects and collaborate with top industry experts. As a Digital Transformation Expert for Mobile Workforce Management, you will have the chance to drive digital transformation initiatives and make a real impact on our customers' businesses.

Salary: £85,000 - £105,000 per year, depending on experience.



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