Support Assistant

4 days ago


Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

Hayley Group Limited are looking for a highly skilled Support Assistant to join our well-established and experienced team based at our BML Llandudno branch. This is a full-time, permanent opportunity offering a competitive salary of £25,000 per annum.


About the Role:


As our Support Assistant, you will play an integral role in assisting our Llandudno branch, from building rapport with customers on our Trade Counter, to ensuring that orders are completed and sent out in good time; 40 hours per week, Monday to Friday.


Key Responsibilities:



  • Assist with incoming queries via email, phone, and face-to-face communication.
  • Support the Trade Counter, providing excellent customer service.
  • Collect and deliver goods on an ad-hoc basis, such as when our delivery driver is on holiday.
  • Assist with inventory control, completing checks on stock levels.

Requirements:



  • Proficient in basic computer applications, including Microsoft Office.
  • Effective communicator, with a polite and professional telephone manner when dealing with customers & colleagues.
  • Sales experience with an engineering background would be ideal, although full training will be provided.
  • Good manual handling ability.
  • Driving licence required – FLT licence would also be useful, but not essential.


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