Supply Chain Director

4 weeks ago

London, Greater London, United Kingdom Shiseido Full time
Supply Chain Director UKI

The Supply Chain Director UKI is responsible for leading all end-to-end supply chain operation processes in the UK and Ireland to drive excellent consumer-focused execution. This role requires ensuring that all customer requirements are met from stock availability to compliant on-time, in-full delivery.

Key Responsibilities:
  • Lead local demand planning across Shiseido UKI brands, ensuring accurate forecasting and alignment with business goals.
  • Develop and implement the local S&OP process, reconciling sales and demand forecasts for appropriate stock planning.
  • Oversee the end-to-end order management process, ensuring accuracy and timeliness.
  • Develop, monitor, and communicate supply chain KPIs, including availability, OTIF, customer non-compliances, complaints, forecast accuracy, and retail sales performance.
  • Provide data-driven insights for commercial decision-making, prioritizing product when challenges occur.
  • Manage supply chain budget and contribute to forecasting and influencing budget allocation in other areas, such as marketing spend.
  • Identify and implement supply chain improvement projects, actively contributing from conception to review.
  • Ensure new customer requirements, new channels, new customers, or new brands are adequately communicated to warehouse and systematically controlled to prevent delays and non-conformances.
  • Manage and optimize logistics operations, including transportation, warehousing, and distribution, to ensure efficient movement of goods while minimizing costs.
Requirements:
  • Experience in leading end-to-end demand and supply chain operations in a customer-focused environment, ideally in the retail sector.
  • Demand and supply planning experience.
  • Proven customer delivery focus.
  • Experience in dealing with the complexities of multiple brands within a matrix organization.
  • Experience in leading collaborations across sales and marketing teams, and delivering effective planning with retail partners/customers.
  • Previous experience in integrating new customers, channels, or brands.
  • SAP experience.
  • Experience of working with third-party warehouses.
Benefits:
  • 26 days holiday + bank holidays + birthday day off.
  • Holiday buy - up to 5 days.
  • Generous contributory pension scheme - match up to 8%.
  • Annual performance-related bonus.
  • Private medical insurance with Vitality.
  • Enhanced parental allowance.
  • Generous product allocation & discount.
  • Life Assurance up to x4 your salary.
  • Flexible Friday finish.
  • Flexible & hybrid working.
  • Wellbeing programmes.
  • Annual performance and development reviews.

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