Customer Experience Specialist
2 months ago
At beBee Professionals, we are looking for a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product and service information to customers.
- Process customer orders and manage account details.
- Collaborate with other departments to ensure customer satisfaction.
- Maintain accurate records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle multiple customer queries simultaneously.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
- Flexible working hours, including weekends.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
- Flexible working options.
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