Brand Ambassador Trainer

This exciting role will see you working closely with the Education Manager to develop and implement training strategies and curriculums that meet the needs of our stakeholders. You will be responsible for delivering engaging training sessions, both in-person and virtually, to enhance sales and client relationships.

We are a dynamic organization with a strong commitment to innovation and excellence. With over 550 stores across the UK and Ireland, we offer a range of work environments, from busy city centers to charming coastal locations. Our company is renowned for its leading eyewear brands, including Ray-Ban, Oakley, and Vogue Eyewear.

• Develop and deliver training programs that meet the needs of our stakeholders.
• Collaborate with the Education Manager to create innovative training curriculums.
• Manage multiple projects and stakeholders effectively.
• Lead learning initiatives and track key performance indicators (KPIs).
• Cultivate a culture of learning to enhance sales and client relationships.
• Stay informed on market initiatives and virtual delivery trends.
• Build relationships with learners to foster digital learning.
• Support field leadership in team building and engagement.
• Assist in developing and implementing training strategies and curriculum.
• Motivate learners to be brand ambassadors.
• Ensure operational excellence and adherence to brand standards.
• Analyze training effectiveness and collect feedback for continuous improvement.
• Review localized content for digital courses.

• Proven experience in training delivery and learning development.
• Proficient in digital and virtual learning tools.
• Exceptional facilitation, communication, and motivational skills.
• Strong relationship and stakeholder management abilities.
• Experience/comfortable in providing live feedback to colleagues.
• The ability to adapt to different circumstances and audiences.
• Excellent IT skills, including proficiency in Microsoft Office (PowerPoint and Excel).
• Preferred: Dispensing experience in the optical field, experience with commercial brands/products, and customer experience management.

• Pension scheme
• Life Assurance
• Free eyewear annually with eligibility from day one of joining us
• Free parking for all Vision Express colleagues
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation
• Discounts for friends and family
• Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between
• 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
• Flexible health related benefits, such as; Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan
• Opportunities to join a company wide community with peer to peer knowledge, sharing and collaborating through our internal channels
• Flexible lifestyle benefits, such as; Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme
• And so much more