Technical Operations Manager

2 days ago


Bath, Bath and North East Somerset, United Kingdom Rotork Full time

**Rotork**: The market-leading global flow control and instrumentation company.

We are seeking a highly skilled **Technical Operations Manager** to lead and develop our small yet high-performing IT support team worldwide. As a key member of our organization, you will play a pivotal role in ensuring the seamless operation of our IT applications.

The primary responsibility of this role is to manage day-to-day operations while strategically enhancing technical and functional skills within the support teams. You will also be responsible for defining, monitoring, and optimizing services and service level agreements (SLAs), as well as spearheading continuous service improvement initiatives.

To be successful in this position, you should have:

  • Proven experience in leading and developing global IT support teams
  • In-depth knowledge of IT application landscape, including D365
  • Experience in identifying and mitigating risks associated with IT systems and support services
  • Strong documentation skills for procedures, processes, and incident reports
  • Proven ability to analyse complex issues, troubleshoot problems, and implement effective solutions

The estimated salary for this position is around $110,000 - $140,000 per year, depending on location and experience.



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