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Cloud Services Manager

2 months ago

Co West Midlands, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time
Technical Services Manager – Microsoft

Are you a seasoned IT professional looking for a challenging role that leverages your technical expertise and leadership skills? We have an exciting opportunity for a Technical Services Manager to join our team at InfraView – Specialist Cloud & IT Infrastructure Technology Recruitment.

About the Role

This is a technical role that requires strong relationship-building skills to upsell services to customers. As a Technical Services Manager, you will be responsible for ensuring effective and efficient delivery of services to customers, acting as the internal customer voice.

You will provide technical guidance, advice, and support to account and service management teams to ensure optimal technology service delivery. This is a great opportunity to work in an exciting, proven, and fast-growing environment with solid career development opportunities.

Key Responsibilities
  • Ensure effective and efficient delivery of services to customers
  • Provide technical guidance, advice, and support to account and service management teams
  • Build strong relationships with customers to upsell services
  • Lead and manage technical teams in IT operational environments
Requirements

To be successful in this role, you will need:

  • Strong understanding of multiple technologies and the elements of an End-to-End service
  • Experience in Senior-level IT Management and leadership within a Cloud environment
  • Ability to inspire, lead, and give guidance to technical and non-technical teams
  • Strong customer-facing experience

We are looking for a highly skilled and experienced Technical Services Manager to join our team. If you have a passion for technology and leadership, and are looking for a new challenge, please apply today.