Customer Service Representative

2 weeks ago


Cromer, Norfolk, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We Offer
  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including a Boots Retirement Savings Plan and generous employee discounts.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A customer-focused approach, with a passion for delivering exceptional service.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet business needs.
  • A commitment to maintaining high standards of customer service and store presentation.


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