Customer Service Representative

3 weeks ago


London, Greater London, United Kingdom Bannatyne Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Membercare Assistant. As a key member of our facilities team, you will be responsible for ensuring the highest standards of cleanliness across our health club facilities.

Key Responsibilities

  • Assist in maintaining a clean and safe environment for members and staff
  • Work with chemicals and cleaning equipment to clean open plan changing rooms, toilets, and shower areas
  • Perform general cleaning tasks such as mopping, scrubbing, dusting, and hoovering
  • Interact positively with colleagues and members, providing excellent customer service

About the Company

Working for Bannatyne is more than just a job. We are dedicated to well-being and are seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming, and inclusive culture with plenty of team support and growth opportunities.

What We Offer

  • FREE membership to our premium Health Clubs
  • 50% discount in our cafe bar (including on-site Starbucks products)
  • 30% discount on Grenade products purchased in our cafe bar
  • 30% discount on spa treatments and 20% discount on products
  • Up to 50% discounted overnight stays at any of the Bannatyne Hotels
  • Access to our benefits hub including high street and entertainment saving vouchers
  • Refer a friend incentive scheme
  • Employee Assistance Programme (Free 24hr personal support service)


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