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Head of Legal Governance
2 months ago
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
We are committed to delivering exceptional services to our clients, and we are seeking a highly skilled and experienced Head of Legal Practice to join our team.
Job SummaryThis role is responsible for the governance, risk, and compliance of our business operations. The successful candidate will have oversight of all case management, processes, and procedures to ensure that our KPIs are achieved within process, regulatory, and approved benchmarks.
Key Responsibilities- Business Risk: Ensure the operation remains compliant with all best practice standards and reporting requirements, together with all relevant regulatory and statutory requirements.
- Case Oversight: Conduct initial reviews and periodic ongoing assessments of all cases to ensure that risks are highlighted and managed with the correct governance.
- Regulatory Compliance: Maintain your personal professional competence by being fully conversant with all relevant legislation and ensure that the business complies with applicable regulations.
- Complaints Management: Oversight of the business complaints-handling procedures and sign off correspondence.
- Policy Onboarding: Ensure that effective and appropriate policies and procedures are in place to meet legal requirements, best practice, and organisational objectives.
- Planning: Manage succession planning and supervising business continuity planning to ensure the continuity of service provision.
- Client Relationship Management: Act as a key client contact, providing technical expertise and influencing operational outcomes.
- Complex and High-Risk Estates: Assist in case workload in managing and completing cases that warrant scrutiny and experienced oversight.
- Financial Management: Participate actively in the financial performance and budget, identifying opportunities for revenue growth and cost optimisation.
- STEP TEP (Trust and Estate practitioner) qualification is essential.
- Comprehensive understanding and ability in the area of Wills and Probate.
- Detailed knowledge of inheritance tax rules, accounting, and procedures, as well as Income and Capital Gains Tax compliance in estate administration.
- Proven experience in administering complex and high-value estates.
- Client service focused.
- Good time management and organisational skills.
- Strong interpersonal and leadership skills.
- Embraces challenges and responds quickly and positively to change.
- Strong analytical skills with ability to identify root cause(s) and continuous improvement.
- Risk management experience and data protection knowledge and focus on controls.
- Proven ability to prioritize and delegate.
- Ability to collaborate with all levels of an organization including senior leadership.
We offer a competitive salary and benefits package, including:
- Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
- All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
- Health and Wellbeing - Employee Assistance Programme. Life assurance cover at 4x salary
- Employee discounts - Discounts and cashback at your favourite high street stores
- Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
- Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
- Winning together - Equiniti ICON award vouchers; recognising the individuals going above
- Learning & Development - Investment in LinkedIn Learning for all colleagues.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks