Store Director

Are you a seasoned retail professional with a passion for delivering exceptional customer experiences?

We are seeking a highly motivated and experienced Store Manager to lead our store at Shepshed.

About the Role:

As a Store Manager at Pavers Shoes, you will be responsible for driving the performance of your store, making informed commercial decisions, and leading your team in creating a customer-first culture.

Key Responsibilities:

• Drive sales growth and profitability through effective inventory management, visual merchandising, and customer engagement.
• Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
• Collaborate with the area manager and head office teams to achieve business objectives, share best practices, and drive continuous improvement.
• Stay up-to-date with industry trends, competitor activity, and customer preferences to inform business decisions and drive innovation.
• Ensure a safe and inclusive work environment, promoting diversity, equity, and inclusion within the store team.
• Manage store operations, including inventory control, stockroom organization, and visual merchandising to maintain a high level of store appearance and customer satisfaction.
• Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions and drive growth.

What We Offer:

• A competitive salary and benefits package, including a generous staff discount scheme, holiday entitlement, and company contribution pension.
• Opportunities for career development and growth within the company, including access to the Pavers Academy and RetailTRUST.
• A dynamic and supportive work environment, with a focus on teamwork, collaboration, and customer satisfaction.

Requirements:

• Proven experience as a Store Manager or Assistant Manager in a retail environment, with a strong track record of sales growth and team leadership.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
• Strong business acumen, with the ability to analyze data, make informed decisions, and drive business growth.
• A passion for delivering exceptional customer experiences, with a focus on customer satisfaction and loyalty.